As reported in Repairer Driven News, Boyd Group, CEO Tim O’Day commented during the company’s Q2 2022 earnings call the importance of recruitment and retention of collision repairers as the industry struggles with a “tight” labor market while also grappling with more complex repairs, rising parts, and materials costs, and supply chain disruption.
“It’s our belief that the industry needs to raise the bar on compensation for skilled labor to retain what we’ve got and to attract that labor from other industries because there’s just not enough capacity right now in the industry and the U.S. to service even reduced levels of demand.”
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