Virtual estimating service and Mitchell partner to ‘reduce claims processing time’

Mitchell International has partnered with Collective Sourcing to introduce a new virtual estimating service for U.S. auto insurers. This innovative service aims to expedite claims processing by combining Mitchell’s damage appraisal technology with Collective’s auto technical specialists. By leveraging advanced technology and expert knowledge, the service enables insurers to deliver a more streamlined and efficient claims experience for policyholders.

The virtual estimating process involves policyholders submitting photos of damaged vehicles through an insurer-branded web application. These images are then automatically routed to Collective’s team of skilled and licensed auto technical specialists. The specialists can efficiently generate accurate virtual estimates on demand by utilizing Mitchell’s Guided Photo Capture, WorkCenter Assignment, and Cloud Estimating solutions. 

This on-demand service offers insurers a cost-effective alternative to traditional appraisal methods while helping them meet or exceed customer expectations for digital claim delivery.

Read more: https://lnkd.in/eJqJWak7

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