Blog Articles
The Rise of In-House Technician Training Programs: Insights from the CmySkills Community
In today’s competitive automotive industry, acquiring and retaining top-notch technicians is more critical than ever. As vehicles become increasingly complex, the skills required to service them evolve rapidly. How are shops coping with this fast-paced change, especially when it comes to training their technicians? We recently conducted a survey among our robust Instagram community of…
Read MoreAttracting and Retaining Auto Technicians: What Really Works?
In the fast-paced world of automotive repair, finding skilled technicians is no easy feat. With growing complexities in vehicle technology and a widening skill gap, the challenges for shops to attract and retain top talent are steeper than ever. So, what do businesses resort to when it comes to keeping their benches full of skilled…
Read MoreCustomer Satisfaction Surveys in Automotive Repair: A Mixed Bag of Practices
Introduction Customer satisfaction is the backbone of any successful business, and the automotive repair industry is no different. Knowing what your customers think about your service can provide invaluable insights into areas of strength and those that require improvement. But just how many shops actually take this to heart by conducting customer satisfaction surveys? We…
Read MoreThe Importance of Work Environment in Auto Repair Shops: What Technicians Really Think
Introduction The work environment has been a topic of growing interest in various industries, and the automotive repair industry is no exception. After all, a positive work atmosphere can enhance productivity, job satisfaction, and even customer service. But just how crucial is the work environment for automotive repair technicians when deciding where to work? To…
Read MoreCareer Pathways in Auto Repair Shops: What the Survey Reveals
The automotive repair industry is continuously evolving, with an ever-increasing focus on specialization, advanced technology, and the constant need for updated skill sets. While most attention usually falls on the quality of service and customer satisfaction, one crucial factor often gets overlooked: career development for technicians. With this in mind, we conducted a survey to…
Read MoreThe Importance of OEM Certifications in Auto Repair Shops: An In-depth Analysis
When it comes to the world of auto repair, the bar for excellence keeps rising. With advancements in automotive technology, especially in areas like Advanced Driver Assistance Systems (ADAS), the need for specialized expertise has never been more paramount. One way to measure this expertise is through Original Equipment Manufacturer (OEM) certifications for technicians. But…
Read MoreWillingness to Relocate for Long-Term Opportunities: What the Data Reveals
In today’s rapidly evolving job market, the concept of “workplace” has become increasingly flexible. Remote work, global opportunities, and job-hopping are all reshaping traditional employment norms. One such area under transformation is the willingness to relocate for the right long-term job opportunity. So, how many people are open to such a drastic move? Recent survey…
Read MoreThe Importance of Pre and Post Scanning in ADAS Calibration: Where Does Your Company Stand?
The topic of Advanced Driver Assistance Systems (ADAS) is becoming increasingly important in the automotive industry. As vehicle technology evolves, the repair processes have to adapt accordingly. One aspect of ADAS repair that has come under focus is the practice of pre and post scanning during vehicle repair. But how many companies are actually making…
Read MoreDo OEM Certifications Boost a Technician’s Market Value? A Survey Reveals
In an ever-evolving automotive industry, staying ahead of the curve is vital for automotive technicians. With technological advancements surging forward, the skill set required is becoming more specialized. One way technicians are keeping up is through Original Equipment Manufacturer (OEM) certifications, but do these credentials actually increase market value for a technician? To dig deeper…
Read MoreHow Important is Healthcare in Choosing a New Employer? Insights from CmySkills’ Instagram Community
The automotive industry is rich in opportunities, but what factors influence the decision-making process when choosing a new employer? At CmySkills, we wanted to understand the role that healthcare benefits play in this critical decision. We reached out to our robust Instagram community of 180,000 followers to gather their insights. Here’s what they shared: Extremely…
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